Privacy & Cookie Policy | Fine Art Faux

Privacy Notice & Cookie Policy

19/9/19

Data Protection Officer: Faye Richardson

Telephone: 07771516084

The Data Protection Act 2018 governs how personal information is obtained and used by organisations. All businesses are responsible for ensuring personal data is:

used fairly, lawfully and transparently
used for specified, explicit purposes
used in a way that is adequate, relevant and limited to only what is necessary
accurate and, where necessary, kept up to date
kept for no longer than is necessary
handled in a way that ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction or damage

YOUR RIGHTS:

The right to be informed – being told what data Fine Art Faux hold about you and what we do with it.
The right of access – being able to request a copy of your data that Fine Art Faux holds.
The right to rectification – being able to have inaccurate data corrected.
The right to erasure – being able to ask Fine Art Faux to delete / destroy your data.
The right to restrict processing – being able to limit the amount or type of data used.
The right to data portability – requesting to move your data electronically to another business.
The right to object – being able to request Fine Art Faux stop using your data

WHY WE HOLD PERSONAL DATA AND WHAT WE DO WITH IT:

In order to process orders and provide our services we need to collect basic information from our customers such as:

A record of any communication between us.
Information that is completed on our documentation such as name, address, email address and contact numbers of the couple.This is important as we have to have contact information to provide our services and to be able to reach either person on the wedding day.
By completing our documentation, purchasing items from us, or commissioning our services you are agreeing to our collection of your data.
If you tick our permission box we may send your emails about our products and services in the future. If you change your mind, you may withdraw your consent at anytime by contacting us at faye@fineartfaux.co.uk

WHERE DO WE GET YOUR DATA FROM?

We will only obtain your data when you contact us directly or if you complete one of our information forms. By contacting us or filling out our documentation or by using our company you agree to the use of the data that we collect in accordance with this Privacy Policy.

COOKIE POLICY

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We may use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

Except for essential cookies, all cookies will expire after your session on our website ends. You can find more information about the individual cookies we use and the purposes for which we use them below:

Cookie Title

TS01e85bed

Purpose

These cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user.

More information (including duration)

Security

Session only.

Cookie Title

Ssr-caching

Purpose

Indicate the system the site was rendered.

More information (including duration)

Indicates how a site was rendered

Session only.

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

WHO DO WE SHARE YOUR DATA WITH?

Your information will be used for the purposes of Fine Art Faux only and will be used in relation to their business only and not shared with any third parties.

We are allowed to disclose your information in the following cases:

We need to make arrangements with the other suppliers hired for your event, i.e. the venue, caterers etc.
We have a legal obligation to do so, or in order to protect other people’s property, safety or rights.
We need to exchange information with others to protect against fraud or credit risks.

HOW WE PROTECT YOUR DATA:

To protect your personal information, we take reasonable precautions to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We will not ask for your bank details.Payments are made to our account via bank transfer and/or cheque.We do not take card payments.
We password protect any documentation sent to you electronically.
We only keep your personal data for as long as we need to in order to carry out our services, or as long as we require it for accountancy purposes.

HOW YOU CAN REQUEST ACCESS TO OR CORRECTION OR DELETION OF YOUR DATA:

When we collect your e-mail address during the course of a sale or confirmation of a service you will be given the ability to opt out of any future marketing correspondence, providing details of upcoming promotions etc. If at any time you wish to opt out of any future marketing correspondence after opting in, please just email faye@fineartfaux.co.uk or contact Faye Richardson using the contact details above.

CHANGES TO OUR PRIVACY POLICY

If we change our Privacy Policy we will update the policy on our website, so please do re-read our policy when using our services.

HOW TO COMPLAIN TO THE ICO

If you think your data has been misused or that it has not kept it secure, please do contact Faye at Fine Art Faux. If you are unhappy with our response please contact the Information Commissioner’s Office (ICO).

ICO
casework@ico.org.uk
Telephone: 0303 123 1113
Textphone: 01625 545860